Niseko Black is a luxury hospitality company operating year-round in Niseko, Hokkaido. We are seeking a detail-oriented individual to join our concierge team in a reservations-focused capacity.

About the Role
A year-round position centred on managing accommodation reservations for our luxury property portfolio, with broader concierge responsibilities. The successful candidate will work closely with our property management and concierge teams to ensure a seamless guest experience.

Key Responsibilities

• Managing accommodation reservation enquiries, bookings, and guest communications

• Coordinating pre-arrival arrangements and guest itineraries

• Liaising with internal teams across property management, snowsports, and dining

• Providing concierge support as required throughout the guest journey

Requirements

• Fluent English, written and spoken, to a professional standard

• Prior experience in hospitality reservations or a related field

• Strong organisational skills and attention to detail

• Japanese or Mandarin language skills are an advantage

What We Offer

• A year-round role with one of Niseko's established luxury hospitality brands

• A collaborative, international working environment

• The opportunity to develop skills in the role in a fast growing business

To apply, please send your CV and a brief covering letter to careers@nisekoblack.com